Implementing Culture Change in Complex Organizations
There’s an old saying that the only constant in the world today is change. Now, more than ever, that saying has evolved into a mantra for leading organizations around the globe. Continuous change in external forces such as technology, globalization, consumer trends, and multigenerational workforces put ever increasing pressure on organizations to make sweeping alterations to strategy, organizational designs, client acquisition, and retention practices. At BTS we have come to understand through hundreds of engagements with clients in various stages of change initiatives that there are two principles that help drive successful execution of change throughout an organization:
Change Initiatives Depend on People
At the end of the day, successful execution is driven by three things : people, people and, you guessed it, people. Change management must be holistic and exhaustive. Successful initiatives start well before the desired actions and behaviors must be applied and should reach out to all levels of the organization building alignment at each phase of the change cycle.
At BTS, we employ a methodology and development cycle that starts with the desired results our clients are looking to achieve and works backwards to identify the elements where organizations have the largest gaps and can command the most value to accelerate the desired change. We’ve worked with hundreds of organizations over the last decade to:
- Align management throughout the organization with sweeping change initiatives.
- Communicate and embed new strategies.
- Support cultural shifts required to accelerate business results in both short and long terms.
- Introduce new processes and procedures.
- And generally improve understanding and know-how to create greater alignment and engagement across organizations.
BTS Methodology: Our methodology has been inspired by John Kotter, Leading Change, Why Some Transformations Fail, Harvard Business Review
- Contact BTS To Embrace Cultural
Change for Your Company