Why does it take so long for new hires to begin contributing to the business? You may be wasting time doing the wrong things during the onboarding process. Here are the three keys you need to know about getting new employees excited.

With the rapid pace of change occurring today, the gap between what employees know and what they need to know is only growing. Here's how to find out if you have a business acumen gap in your company.

Company-wide transformation is no easy feat. Philios Andreou Sphika, EVP at BTS, provides four guidelines that increase your chances of success in this article originally published by the London Business School Review.

The May 2018 BTS Sales Index update. We created the BTS Sales Index to give a simple and easy-to-understand predictive monthly metric that gives enterprise leaders the right vantage point by which to view their critical business decisions.

Most organizations have some variety of a customer conference, but to generate the maximum ROI from your customer conference, it is necessary to take a more strategic approach.

Specialization within sales organizations is increasing, and continues to do so today. At the same time, both the type of sale customers want and the demand for sales skills has changed.

It might seem almost self-evident, but improvements in customer experience generate more and better leads, drive faster sales cycles, increase average revenue per account, and reduce churn.